Terms of Service for Eva Mulia Clinic

1. Acceptance of Terms By accessing or using Eva Mulia Clinic’s services, website, or products, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you are not authorized to use our services.

2. Services Overview Eva Mulia Clinic provides skincare treatments, consultations, and products designed to address various facial skin concerns. These services are subject to availability and may require an appointment or prior consultation.

3. Eligibility To use our services, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate and complete information during registration or consultation.

4. Appointments and Cancellations

  • Appointments: All treatments require prior booking. You can schedule an appointment through our official channels.
  • Cancellations: Clients must notify us at least 24 hours in advance for cancellations or rescheduling. Failure to do so may result in a cancellation fee.

5. Payments

  • Payment is required at the time of service unless otherwise agreed.
  • We accept various payment methods, including cash, credit cards, and digital payments. Additional charges may apply for specific payment methods.

6. Privacy Policy We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

7. Refund Policy

  • Refunds are not applicable for completed services.
  • For products, refunds or exchanges are only available for unopened and unused items returned within 7 days of purchase with a valid receipt.

8. Limitation of Liability Eva Mulia Clinic is not liable for:

  • Adverse reactions due to non-disclosure of medical history or improper aftercare.
  • Losses or damages arising from the use of our products or services unless caused by our negligence.

9. User Conduct Clients are expected to:

  • Treat staff and other clients with respect.
  • Follow all instructions provided during and after treatments.
  • Avoid disruptive or inappropriate behavior while on clinic premises.

10. Modifications to Terms Eva Mulia Clinic reserves the right to update or modify these Terms of Service at any time. Clients will be notified of significant changes through our official communication channels.

11. Governing Law These Terms of Service are governed by and construed in accordance with the laws of Indonesia. Any disputes shall be resolved in Indonesian courts.

12. Contact Information For questions or concerns regarding these Terms of Service, please contact us:

  • Email: admin@evamuliaclinic.com
  • Phone: +62 877-7359-9800